The cox internet connection works fine directly connected to the computer but will not link with the router in line link light on modem does not light internet light on router does not light.
Arris router link light not on.
May indicate a provisioning issue.
I am only getting 32 0 33 dbmv.
Arris agent recommended that xfinity remove the modem from my account and setup a new profile from scratch to fix this.
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If it does not blink it may take up to 1 3 minutes turn the modem off wait 5 seconds and turn the modem on.
When i connect the modem directly to my laptop with a ethernet cable the modem is working properly solid green light.
I have been through the full tech support from linksys.
Shelly lighting july 6 2018.
On the cable modem the online indicator light is flashing yellow but should be solid green when attached via ethernet cable to the router.
Changing routers doesn t change the fact that the connection is dropped after a short time.
Arris modems provide a better wi fi experience and are compatible with most cable providers including xfinity and spectrum.
Please write down your cable modem s serial number and cmac number as printed on the sticker on the base of the modem and call us on 13 22 58 for assistance.
There is no power or internet is not available.
The link only stays up for about 45 minutes to an hour.
It s a little easier to tell when things fall down on the asus router.
I have cloned the pc mac addy upgraded the firmware tried different.
Arris agent told xfinity that the sb8200 requires a minimum upstream signal level of 45 51 dbmv.
I have a linksys wireless router and an arris telephony modem from cox.
Old cat5 ethernet cable is in use this may not allow throughput of the full speed of your nbn hfc service.
If this light is off try another cat5e or cat6 ethernet cable.
The link light should blink during the modem s startup sequence and then remain on green on the x3 x4 red on the x5.
Unplug the cable modem from the ac wall outlet and wait one minute.
The uni d1 port on the back of the connection box has link lights to indicate cable connection to a computer or router.
Your isp doesn t implement dhcp correctly.
If this is not the behavior that the sb6141 is displaying please refer to this table for more information regarding led behavior.
With the proper setup the online led should be solid green and the link led should either be amber or blue.
If it fails to connect the network status says.
Comcast arris modem link light blinking.
