Army Enterprise Service Desk Worldwide

Army enterprise service desk aesd phone message update.

Army enterprise service desk worldwide.

The aesd has a location in europe which supports u s. As of 30 april 2013 the aesd s interactive voice message ivr will be changed. Systems and tools are not enough in today s cybersecurity arena. Army enterprise service desk worldwide named project office for service desk federation effort.

This change is required in order to support the expanding customer base of the service desks. In hawaii supporting army. It is organized as one desk with various geographical locations worldwide supporting all army theaters of operation. Army forces in europe and africa.

Fort lee cascom transitioned baseline it service and support to aesd w and use of the army s enterprise service desk system for all work order submissions on 1 january 17. The aesd phone number will remain the same at 1 866 335 army 866 335 2769. We would like to show you a description here but the site won t allow us. The aesd is a premier enterprise level service desk which delivers so much more than support for the end user.

Ref opord 93 161020 17 army enterprise service desk worldwide aesd w knowledge management support policy. The army enterprise service desk aesd federation joins 12 army it service desks worldwide to standardize common functions and improve user support. 645 7716 oconus dsn. Army cyber command arcyber was organized in part to operate and aggressively defend the army segment of the department of defense information network dodin a.

September 2015 cio g 6 memorandum on army enterprise service desk federation policy related articles.