To troubleshoot problems with your arlo pro or arlo pro2 camera battery.
Arlo pro battery doesn t charge.
Plug the power adapter into an electrical outlet.
The output is 9v 1 1a.
Arlo pro definitely has very big problem i have been using the old arlo for 1 year now works fine.
Today exchange a new one from jb hifi still not charging again furthermore it could not sync to the station.
Arlo wire free camera batteries last approximately 3 6 months with average use.
The qc 2 0 icon.
The brand new arlo pro is not holding a charge.
I charged it yesterday to 100 but within a few hours the unit went off line.
This is the lightning bolt icon at the top of the image.
When i put a fully charged battery back into the camera that won t charge the camera still doesn t work and still shows a flat battery.
Cameras are just past 2 years old.
Is the battery defective.
An arlo or netgear logo.
Sooo sad waste my whole afternoon the exchange and.
Do i need to buy a new camera case.
First make sure that you re using the correct power adapter.
Now brought an arlo pro 2 days ago twin cam pack one cam not charging.
You can use an arlo charging station and an arlo pro rechargeable battery to make sure that you always have a fresh battery available.
As soon as i plugged the charger into it the unit went back on line.
You must use an arlo pro power adapter and cable to charge the battery.
My arlo pro camera will not charge battery.
Arlo q q plus and baby cameras do not use batteries.
Average use assumes that you are using optimized or best battery life video settings and that your cameras record for.
If your battery is completely dead and does not charge follow these troubleshooting steps.
Batteries will not charge customer support is sending a replacement i bought a replacement myself and it won t charge either.
Arlo go camera batteries last approximately 2 3 months with average use depending on mobile signal strength.
Connect the other end of the adapter cable to the camera.
Check for the following three things on your power adapter.
Battery included with my 1 camera system was fully charged so i already gave a 5 star review on the camera and app but now i have worthless garbage 2 batteries that won t charge and 1 more on the way.
The camera led lights solid blue when the camera battery is fully charged.
If you encounter this problem you can charge your arlo pro or arlo go battery by plugging in the camera s power adapter while the battery is inserted in the camera or you can use the following procedure.
Your arlo pro camera is set up and ready to go.
When i move the battery to another camera that camera can charge the battery.
If your arlo pro or arlo go battery is completely dead your arlo charging station might not be able to detect and charge the battery.